Who designed the drive-thru??! If you come from the south side of the building, the location of the finger pointing that says drive thru is just confusing, it may make you enter on the wrong side. Then, there is the actual drive-thru lane... What the...?!! It is like Lombard street in San Francisco. I had to be super careful to not scratch up my wheels and looking at the destroyed curb I think many people weren't so lucky. Otherwise it is your normal Jimmy John greatness!
(3)
Neaya G.
Great service , great food... No complaints... Fast check out I've never had delivery, I've heard it's best to walk in...
(5)
Gary A.
Big place, limited parking spots - competing with Biggy's for the lunch crowd. Its a young crew behind the counter - more interested in their own banter than speeding up the line of customers. Typical for Jimmy John;s - menu and speed - its a little easier to find than the Subway down the street that seems to be hind in their strip mall. It was busy place - lots of young teens, I guess off school.
(2)
Megan C.
This Jimmy John's was pretty average - I could have done without the lackadaisical attitude offered by the employees, as well as the clear cutting in line that was allowed for a "regular" customer who edged his way right in front of me as I was about to place my order. Gripes aside, the interior had ample seating and was very clean. Music was ambient and made the ambiance casual and inviting. Parking lot was easy to access from two separate entrances and at dinner time during a weeknight, there was no shortage of parking at the Auburn Pointe shopping center. Bonus star added for the employee at this JJs and all other JJ pros who can wrap me up a lean, mean "unwich" lettuce wrap. It takes mad skills to wrap up a breadless sandwich that neither leaks, nor unfurls, nor doesn't contain the inevitable extra load of veggies and avocado spread I've requested. Bummer there's no outdoor seating; I went next door to Biggby Coffee to order a beverage so that I could enjoy the crisp evening al fresco dining in the parking lot on their chairs.
(3)
Amy P.
Second time I've found hair(s) on or in my sub. The delivery always takes at least an hour as well. GROSS!
(1)
Kevin N.
I don't get it. Order on one end, pick up on the other. Every Jimmy John's I've been to (and there are many) is set up this way. Why the Auburn Hills location isn't, is a complete mystery. Thankfully, I had ordered online. When I arrived, the employee area was virtually packed with black-shirted employees, who seemed lost. Customers couldn't figure out where the line was (or if there even was a line), and it was total chaos. There are too many other sandwich shops on the same road (DiBella's, Subway, etc.) to have to deal with that craziness.
(2)
Chris M.
I'll defend this store. I live 100 yards away and go there all the time. Someone said confusing layout? Whats confusing about ordering by the register where the person stands to take your order? 6 feet to the right, you pick up your sandwich after they make it at lightening speed. I've NEVER been ignored or had bad service
(5)
laurin p.
Great sandwich, bad service. It's clearly tailored to the lunch rush crowd. When I went there were a ton of employees behind the counter and none of them actually wanted to talk to the customers. Efficient assembly line set up, but a bit discerning if you're not expecting it. Then when my sandwich was ready it was just plopped on the counter and someone called out the sandwich number. I didn't know the number because I ordered by name. The girl behind the counter just stared at me blankly and didn't respond when I asked the name. I checked the menu, figured it was mine and left. I will never return to this one again. Other Jimmy Johns in the area offer better service and there are too many other sandwich shops in the area to waste money there (I'm looking at you DiBellas godfather sub).
(1)
Marcin F.
I have been to this location twice so far, and both visits were my worst visits to any Jimmy John's. I love Jimmy John's and have been to many locations all over the Metro Detroit area. My experience in all of them besides this location has been extremely positive. This store is TERRIBLE. The layout is confusing and the staff is rude and very slow. Isn't Jimmy John's supposed to be fast? The pop machine was not working either.. WORST JJ EXPERIENCE EVER! I must say however, that once we finally received our food, it was good.
(1)
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Address :2791 University Dr
Auburn Hills, MI, 48326
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Loud Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : No Caters : Yes
J S.
Who designed the drive-thru??! If you come from the south side of the building, the location of the finger pointing that says drive thru is just confusing, it may make you enter on the wrong side. Then, there is the actual drive-thru lane... What the...?!! It is like Lombard street in San Francisco. I had to be super careful to not scratch up my wheels and looking at the destroyed curb I think many people weren't so lucky. Otherwise it is your normal Jimmy John greatness!
(3)Neaya G.
Great service , great food... No complaints... Fast check out I've never had delivery, I've heard it's best to walk in...
(5)Gary A.
Big place, limited parking spots - competing with Biggy's for the lunch crowd. Its a young crew behind the counter - more interested in their own banter than speeding up the line of customers. Typical for Jimmy John;s - menu and speed - its a little easier to find than the Subway down the street that seems to be hind in their strip mall. It was busy place - lots of young teens, I guess off school.
(2)Megan C.
This Jimmy John's was pretty average - I could have done without the lackadaisical attitude offered by the employees, as well as the clear cutting in line that was allowed for a "regular" customer who edged his way right in front of me as I was about to place my order. Gripes aside, the interior had ample seating and was very clean. Music was ambient and made the ambiance casual and inviting. Parking lot was easy to access from two separate entrances and at dinner time during a weeknight, there was no shortage of parking at the Auburn Pointe shopping center. Bonus star added for the employee at this JJs and all other JJ pros who can wrap me up a lean, mean "unwich" lettuce wrap. It takes mad skills to wrap up a breadless sandwich that neither leaks, nor unfurls, nor doesn't contain the inevitable extra load of veggies and avocado spread I've requested. Bummer there's no outdoor seating; I went next door to Biggby Coffee to order a beverage so that I could enjoy the crisp evening al fresco dining in the parking lot on their chairs.
(3)Amy P.
Second time I've found hair(s) on or in my sub. The delivery always takes at least an hour as well. GROSS!
(1)Kevin N.
I don't get it. Order on one end, pick up on the other. Every Jimmy John's I've been to (and there are many) is set up this way. Why the Auburn Hills location isn't, is a complete mystery. Thankfully, I had ordered online. When I arrived, the employee area was virtually packed with black-shirted employees, who seemed lost. Customers couldn't figure out where the line was (or if there even was a line), and it was total chaos. There are too many other sandwich shops on the same road (DiBella's, Subway, etc.) to have to deal with that craziness.
(2)Chris M.
I'll defend this store. I live 100 yards away and go there all the time. Someone said confusing layout? Whats confusing about ordering by the register where the person stands to take your order? 6 feet to the right, you pick up your sandwich after they make it at lightening speed. I've NEVER been ignored or had bad service
(5)laurin p.
Great sandwich, bad service. It's clearly tailored to the lunch rush crowd. When I went there were a ton of employees behind the counter and none of them actually wanted to talk to the customers. Efficient assembly line set up, but a bit discerning if you're not expecting it. Then when my sandwich was ready it was just plopped on the counter and someone called out the sandwich number. I didn't know the number because I ordered by name. The girl behind the counter just stared at me blankly and didn't respond when I asked the name. I checked the menu, figured it was mine and left. I will never return to this one again. Other Jimmy Johns in the area offer better service and there are too many other sandwich shops in the area to waste money there (I'm looking at you DiBellas godfather sub).
(1)Marcin F.
I have been to this location twice so far, and both visits were my worst visits to any Jimmy John's. I love Jimmy John's and have been to many locations all over the Metro Detroit area. My experience in all of them besides this location has been extremely positive. This store is TERRIBLE. The layout is confusing and the staff is rude and very slow. Isn't Jimmy John's supposed to be fast? The pop machine was not working either.. WORST JJ EXPERIENCE EVER! I must say however, that once we finally received our food, it was good.
(1)